Return is possible within 14 days after making a purchase in an offline store or within 7 days after receiving the goods from the online store.

The product must retain its original appearance, factory labels, seals, labels.

IF YOU ARE IN RUSSIA AND YOU DIDN'T LIKE OR DO NOT GET THE THING BOUGHT ON THE ONLINE STORE:

Contact us in any convenient way and we will send you a return application form
In the return application, indicate the payment method - Payment using Sberbank Online
On a weekday agreed with you, from 10:00 to 18:00 a courier will arrive to pick up the package
After approval of the return, we will transfer the funds to the card or bank account within 30 business days, for this it is necessary to fill in the full details for the transfer of funds in the return application. Please note that the refund depends on the speed of processing the transaction by your Bank. Cash refunds are possible with the cash on delivery payment method only by courier in Moscow, within the Moscow Ring Road
Refunds are made net of the amount paid for delivery at checkout and return

IF YOU DO NOT LIKE OR DO NOT GET THE PURCHASED IN OFFLINE STORE:

Contact the store where you made the purchase
To return, you need a passport and a sales receipt. In the case of cashless payments, it is also necessary to have a bank card that paid for the goods
Fill out an application for return or exchange of goods
After approval of the return, we will refund the funds with the original method of payment. In the case of cashless payments, funds will be transferred within 30 business days. Please note that the refund depends on the speed of processing the transaction by your Bank